Your onboarding process yields big returns
What if spending just 30 minutes with a customer over their first 60 days, helps convert them to a loyal customer? That small investment of time results in a big revenue impact. See just how big by watching this short video clip below.
Why does this matter? 50% of new trial cases do not get past case number three. Acquiring new customers only helps you grow, if you can retain them.
“I don’t know of a single other level of effort or investment that you can make that will have a bigger return than investing in onboarding.”
- Rob Nazzal, Founder & CEO, icortica
(90 seconds) Rob Nazzal walks through the math of the powerful impact of investing a small amount of time with new customers.
Interested in learning more about where growth is hiding in your lab? Learn about The Dabbler.
