by icorticawp | Apr 20, 2022 | Uncategorized
How many of your new customers from this year have still only sent you one order? These “one-and-done” customers can create a lot of inefficiency for the business. If we can solve this, we can accelerate the growth of the business. More often than not, a...
![Small changes can make a big impact [ Interactive Calculator ]](https://icortica.com/wp-content/uploads/2021/01/leverage_small_changes_big_impact.jpg)
by icorticawp | Jan 27, 2021 | Uncategorized
Improving customer retention and share of wallet can seem like a daunting task. It’s not simple, and it takes time to feel the effects of any initiatives focused in these areas. It almost always feels better to focus on customer acquisition, mainly because...
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